- Laurels Court, Rock Road, Borough Green, Sevenoaks, Kent, TN15 8RD
At the heart of our ethos is Customer Satisfaction Armour Hart strive to go that extra mile.
2020 has proven to be a very difficult year for many, not least those residents in sheltered housing schemes, whom a large proportion are vulnerable.
The world wide COVID 19 pandemic meant that during lockdown families were kept apart and prevented from visiting. It became apparent very early on that some people had gone weeks without seeing a loved one. It was during lockdown that Armour Hart came up with the idea of ‘lockdown luxuries’ a bag of goodies that could be delivered to residents which included.
The response we had was overwhelming from both clients and their residents. A small gesture that meant so much too many. Due to the success of this Armour hand delivered ‘lockdown luxuries’ to over 16 schemes across 5 Housing Associations.
The following endorsements were sent by recipients of the gift bags as well as Clients thanks:
“ I don’t know how to thank you enough for the lovely surprise gift of a bag of luxuries I found on my doorstep this afternoon. Thank you so much it really does mean so much at a time like this. It certainly brightened my day. I appreciate how much thought went into the items in it.
Thank you so much once again.
Hope you all stay safe and well and hope things will be back to normal real soon X
From Beryl ********, * Hanover Place, New Ash Green”
Anchor Hanover Housing Association
External refurbishment to bin stores and replacement of garage doors.
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Armour Hart have a great attitude towards service delivery and take ownership of every project. Their overall Customer Satisfaction KPI is 98% All works have been completed to a very high standard and all jobs have provided value for money
Armour Hart have always been a conscientious contractor, their commitment to high quality work and customer satisfaction always meets our highest level. I would recommend them for any future works.
Sheltered Housing Scheme
I’ve always found Armour very reactive to any issues that have arisen during the works, all trades completed to a very high standard and positive feedback from Residents.
Head of Technical & Building Safety
Local Housing Association